Clear, honest communication eases anxiety, making students more comfortable with their wait, and supports a more efficient and productive environment. A well-managed and fair waiting environment keeps students aware of how long it will take before they are served. That means students can make an appointment online, receive communications and alerts via SMS notification, and even rate them experience on a handheld device before they leave the environment. The number in LED monitor are displayed randomly that give student anxiety.ĪBC Online Queuing System (ABC OQS) is a queuing processes which make it easy for students to set appointments and wait from anywhere. The person-in-charge needs to ask what transaction you are about to make and need to encode the student’s number to proceed the other window to accommodate by person-in-charge per window. According, to our observation of getting the priority number is a waste of time because you need to fall line in the last person who also getting a queueing number.
Queue management system qr code manual#
Queuing system is to control clients at the counters where their priority number appeared on screen.ĪBC has an existing manual queuing system which was used in enrollment process.
All business companies have their own strategy to serve a client but currently, technology has a process called queue that provides a customer service in convenient way. It is true that all sector of society was impacted to increase efficiency and effectiveness. Technology is one of the important components in today’s society and it makes the daily activities easier. These days, the world depends on technology and each person from young to old are seem to be deeply involved.
Queuing System Capstone Project Document Introduction
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